Our Services and Pricing

• Our standard services include the installation, take-down and storage of the lights and materials that we provide for your home display as well as any maintenance or repairs your display might need throughout the season.
• Our per foot and per strand pricing (as explained below in the pricing section) is all inclusive in that all of our standard services are included as part of that set pricing, with no hidden fees and no additional charges, other than the tax required by the state of Missouri.
• When we give you an estimate, we will estimate the footage needed to outline the front of your home along the gutters and peaks.  Additional services we offer include installing lights on the side(s) and/or back of your home, wrapping bushes, shrubs, small trees, or columns with mini lights, installing path lights along your driveway or garden, and hanging wreaths or garland.
• When outlining homes and businesses, we use our C9 LED night-light sized bulbs. Color choices include clear, candy cane (alternating red and clear), multi-colored (which includes red, orange, yellow, green, blue, and clear bulbs), or a custom color scheme of your choice made from the above colors.
  • Our C9 LED bulbs are faceted (textured for extra sparkle), the shape of a night-light, and a little larger than a C7 for the classic Christmas look.
• Our mini-lights are incandescent and come in 23-foot, 100 bulb strands.  Color choices include clear, multi-colored, red, and green.
  • As you will see in the "classic clear" sample photo on this page, even though we use clear LED bulbs to outline homes and incandescent mini lights for wrapping small extras, the clear bulbs still match each other perfectly.
  • See the "Pricing" section for more details on how we install mini-lights and the corresponding prices.
• You can be confident that your home is safe with us!  We have been in business for 25 years and we only use experienced, professional installers who WE personally train and hire.
  • All of our installers are fully insured and most of them come back to work with us again each year.
  • Click "Insurance" under the "About Us" menu tab to see a copy of our current workmen's compensation insurance policy.

• If you do not have a working electrical outlet on the front of your home, we will ask you to run an extension cord from a working outlet before we come to install your display.
  • This will ensure that we can set the timer properly and fully test the lights for you while we are there.
• We do not usually “turn-on” displays unless we do the install within 1 week of Thanksgiving.  When we install your lights (unless it is November 22^nd or later), we will plug in the timer, set it for 4pm – 11pm (or for a different time of your choosing), and then leave the light strand(s) unplugged, right next to the timer, so that all you have to do when you are ready to turn your lights on for the season is plug the cord from the lights into the timer.
• Due to the many factors that affect our installers’ schedules, we do not schedule installs for specific days.  Instead, we schedule them based on your choice of install time frames with promise dates.  (Your time frame options will be addressed in detail when you receive your estimate.)
  • If you schedule an October install, we will install the lights on your house during the month of October and return in November (before Thanksgiving) to install wreaths, garland, and path lights. Mini-lights may be installed during October or November, at your installer’s discretion.
  • No matter when we install your wreaths and/or garland, we will call you the night before (or possibly earlier) to let you know that you need to put your items on the porch for us.  If you do not answer your phone, your installer will leave a message.  If your installer leaves a message, Please DO call or text him back to let him know that you received the message and will put the requested items outside.  We ask you to PLEASE do this so that our installer does not make an unnecessary trip.

• We will install the lights on your home using our standard, plastic, snap-on, all-in one gutter clips, NOT nails.
• Our gutter clips are temporary, do NO damage your home, and ensure that the lights are spaced evenly and perfectly aligned.
• The lights we install to outline your home will be spaced 1 foot apart.

• If any light bulbs burn out, any of the wires in your display short, or you experience any problems with your lighting display, all you have to do is let us know and we will come out and make the necessary repairs for no additional charge.
  • The ONLY time an additional charge may apply for repairs is if the damage was caused by you or someone else on your property.  In our experience, this is a very rare situation, but it can happen.
  • For example, if you or your delivery driver accidentally knock over some of the path lights that we installed or if your landscaper cuts through our wiring with a lawnmower, there would be a small charge for that repair.  Otherwise though, all repairs that are not caused by human error on your part ARE included as part of our standard service for no additional charge.
• You can request a repair by emailing us at Nick@STLHolidayLighting.com, texting us at 314-718-0105, or by calling us.
  • Note: We do not just drive around randomly checking displays for issues, so if you need a repair, you do need to let us know.
• When you contact us to request a repair, no matter the method, please DO include your full name in the message and a complete, detailed description of the problem.
  • If one or more light bulbs are not turning on, we ask that you please either send us a picture showing exactly which bulbs are out or describe the exact location(s) of the bulbs that are out when you request a repair – you CAN text a photo to us at 314-718-0105.
  • Our installers thoroughly check all lights before installing them, but once the lights have been installed, it is sometimes VERY hard for us to see which bulbs are out on your roof on a bright, sunny day, which is why we ask you to please show or tell us exactly which bulbs are out when you request a repair.

• When our installers come to take down the display, they will remove everything that was installed.
  • If you supplied us with a garland or wreath, we will leave those on the front porch for you.
  • We will pack up everything else that we provided and store it in our warehouse, so that it is ready for you if you choose to have us re-install your lights next year.
• Please note that due to weather conditions and the number of jobs we install, it does usually take us most of January to get all of our displays taken down.

Please see the "Pricing" section further down on this page for more details regarding re-install pricing.

• Due to the way our service works, we can only install lights that we provide.  If you have your own lights and are looking for someone to install them for you, we wish you the best, but regretfully, we cannot help you.  (The only exception to this policy applies to displays purchased from Rottler Pest and Lawn Solutions.)
• If you purchased your display from Rottler in a prior year and are now looking to switch companies, we most likely CAN help.  Although we do not normally install customer-owned displays, we are able to make an exception for former Rottler customers who own their own LED displays because we know that the wiring materials and lights Rottler used are up to our standards and are compatible with our installation methods.) If you are a former holiday lighting customer of Rottler Pest and Lawn Solutions and you own an LED light display that Rottler used to install for you, click here for special pricing and service terms customized to fit your needs.
• If you simply wish to purchase the display we install for you at the end of the season, we may be able to work with you on that.  (We have sold our display materials to customers before upon request.)  Contact us to discuss your needs and options.