Call or Text Us: 1-800-537-8962
STL Holiday Lighting
is now owned by
J Co Holiday Lighting.
If you pay us by charge card,
you will see "Flash Track Lighting"
on your statement.
At STL Holiday Lighting, we have been proudly offering affordable Christmas lighting installation services with no contracts required to St. Louis area homes and businesses for over 20 years.
Holiday lighting repeat customers every year, we send out a letter starting in May. The letter details all of our current processes and policies. Repeat customers: If you have questions about our service, you’ll likely find answers in your letter. For your convenience, we have also listed our policies and processes for repeat customers below.
For display or re-install price questions, call or text 1-800-537-8962 or email JCoHolidayLighting.cs@gmail.com.
To accommodate high November demand, we offer discounts for early installs between October 1st and October 31st. We may install lights for some grandfathered customers below our minimum pricing as early as late September. We take pride in our ability to issue an exact install date, not a range that other companies offer.
Note: While these scheduling time frames are for all repeat customers, select circumstances may prevent offering re-install discounts below.
Please notify us ASAP to secure your place on our October install schedule.
Please notify us ASAP to secure your place on our November install schedule.
Please notify us ASAP to secure your place on our late install schedule. Because this is such a brief install window, space is limited.
Although we will begin as early as mid- September, we do not usually “turn-on” displays unless we install after Thanksgiving. Lights installed pre-Thanksgiving: timer set 4pm – 11pm unless you specify. Lights left unplugged; plug in when ready.
Timer policies: New customers receive their first timer. We maintain it for the first year in case of manufacturer defect. At takedown of the first year, we will leave the timer at your home for you to store until next year. The timer will belong to you. If you have us back for a second season all you have to do is leave the timer out for us to plug into your outlet.
For displays with wreaths or garland, if installed Sep/Oct, lights first, then wreaths/garland hung before Thanksgiving in Nov.
Your service includes repairs for no additional charge, so long as the repair is not due to human error by you or by someone working for you. (For example, if you or your delivery driver knocks over your path lights or your landscaper accidentally cuts your display’s wires with a lawn mower, there will be a charge for that repair. If, however, we made a mistake, a light bulb is out, your timer isn’t working properly (please see timer policy), wind damages your display, etc., we are happy to help for no additional charge.) Please be aware, however, that we do NOT drive around just checking displays, so if you need repair services, you DO need to call, text or email us to let us know.
The best way to notify us of repairs is by sending us a text message to (314) 396-8928 or by emailing us at jcoholidaylighting.cs@gmail.com. If you choose to call us and we do not answer, please DO leave a message and we will add your requested repair to our schedule.
When you contact us to request a repair, whether it is by text message, email, or phone call, please DO include your full name in the message and a complete, detailed description of the problem. If one or more light bulbs are not turning on, we ask that you please either send us a picture showing exactly which bulbs are out or describe the exact location(s) of the bulbs that are out when you request a repair – you CAN text a photo to us at (314) 396-8928. Our installers thoroughly check all lights before installation. However, bright sunny days make it hard to spot outages on your roof. Please show or tell us exactly which bulbs are out when you request a repair.
Our installers will take down your Christmas lights between January 2nd and January 31st. To keep your display up until a specific date, contact us before December 15th. We’ll keep your display up until January 20th upon request, but additional charges may apply for extended duration.
To turn off lights before removal, simply unplug your timer and store it away until next year’s installation.
For all customers we require a deposit to get on our schedule. After we have completed your install, we will send you a bill. Via email and text. Your bill is due upon completion of the install. The 15th day after the install a 10% late fee will be applied to your account. The 25th day after install a second 10% late fee will be applied. At the 30 day mark or Thanksgiving/week before Christmas without payment the lights will be removed at our discretion. Unless prior arrangements have been made. Please be aware that you will need to take action to pay your bill – we do NOT keep credit card numbers on file from one year to the next.
IF we do not receive a payment from you within 1 month of when you receive your bill, we will require a charge card hold in advance next year, and in some cases, we may alternatively require partial or full payment in advance of your install in future years, so PLEASE pay your bill on-time.
Online Payment Option: You have the option of paying your bill online at your convenience. (There is NO additional charge for this service.) If you would like to take advantage of our online payment option, please make sure to provide us with your email address when you contact us to schedule your install. When your invoice is ready, we will then email it to you. Quickbooks automatically puts a “pay” button into invoices that we email, so when you are ready to pay your invoice, simply click the “pay” button in your invoice email, and you will be able to pay your bill online with your charge card, using Quickbooks’ (aka Intuit’s) online payment system. While we hope you will find our online payment option helpful and convenient, if you would prefer to call us with your charge card to pay your bill, you are still welcome to do that.
When we put up your lights, we usually install the same display as last year unless you have requested a change. However, in the case of mini-lights installed on bushes and trees, WE occasionally need to make a change on-site because foliage sometimes grows bigger over the years.
IF your display includes mini-lights on bushes or trees and our installers feel that more mini-lights are needed to make your display look full and complete, we reserve the right to add a maximum of up to 2 additional strands of mini-lights to your display, at our discretion, for the standard charge. We will ONLY do this if we feel it is absolutely necessary!
In that case, we will continue to bill you at the same rate per strand of mini-lights that you are currently paying (which is usually between $20 – $30 per strand), for the total number of mini-lights installed, including the strand(s) we added. If our installers feel that MORE than two additional strands are needed, rest assured that we WILL discuss this with you prior to finalizing your bill. (You do have the option to “opt out” of this policy. However, if you ask us to exclude your foliage from this policy, then there WILL be an additional service charge if you then ask us to return to add mini-lights to your display after we have finished your install.)
The pricing listed below is meant to give you a ballpark idea for reference. For repeat customers, we may offer different pricing options. Don’t hesitate to contact us if you’re considering changing your display.
Although we suggest using our "Request an Estimate Form" to ensure that we receive all of the information we need to generate an estimate for you as quickly as possible, we do also accept estimate requests via text message.